Destination and fare first
You see where a trip goes and what it pays before you accept it.
Safety standards
Driver safety standards
Keep your vehicle in good condition, follow traffic laws, and treat riders with respect on every trip.
Standards
What we expect
These keep every trip safe for passengers and Heroes alike.
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Valid documents
Make sure your driver's license, vehicle insurance, and other required documents are valid before you start receiving ride requests.
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Safe driving
Follow traffic laws and adjust your driving to road conditions.
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Respect for every passenger
Treat every rider with respect. Discrimination, harassment, and threats are prohibited.
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No weapons, drugs or alcohol
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Your account is yours
Keep your login details secure and use your own account to receive ride requests.
For Heroes
What protects you
Two-way ratings
You rate every passenger, and passengers with low ratings can be suspended.
Driver support
Driver Support