Technology
The technology behind drovox rides
Our platform connects riders with drivers in Riyadh and supports ride management, payments, identity verification, and customer support. We draw on that experience to identify opportunities for technology products beyond mobility.
How the platform works
- Booking and scheduling The platform connects a ride request with an available driver based on the pickup location and service options.
- Payments and balances The platform supports ride payments and helps drivers manage their earnings.
- Identity and safety The platform supports driver identity verification and in-app ride tracking.
- Customer support and data Support and analytics tools help our teams follow up on reported issues, understand demand, and measure service quality.
- Maps and geospatial Maps help riders set pickup locations and destinations and track their rides. They also help us manage service coverage.
What comes next
Building technology for mobility and beyond
We continue to develop technology for riders and drivers in Riyadh. Over time, we aim to build products that make experiences more seamless for people and organizations in other areas.